24/7 SOC

24/7 DISPATCH AND COMMUNICATIONS

Live Operators, Around the Clock

Security doesn’t stop at 5 p.m. Overton’s 24/7 SOC is staffed by live operators around the clock. They support officers in the field and keep you informed.

Answer calls from clients, officers and residents, day and night
Track officer check-ins and patrol activity in real time
Send the closest patrol vehicle to alarms and calls
Triage incidents and escalate them to you and, when needed, to emergency services
Monitor alarms and video where your site has them

Why It Matters to You

Your officers never work alone, even on a quiet overnight shift. Problems get escalated fast, and you hear about serious issues from us first. Every call and incident is documented, so you have a clear record afterward.

See how this supports patrol and on-site officers, or call (800) 343-1901 to talk with us.

LIVE OPERATORS

Real people supporting officers 24/7

CALL HANDLING

Client and officer calls answered day and night

DISPATCH

Closest patrol vehicle sent to alarms and calls

ESCALATION

Serious issues reach you fast

DOCUMENTATION

Every call and incident on the record

We Take Care of All Your Security Needs

For the fastest service, please call us at (510) 791-7380, and in most cases, we can give you a price quote for our services over the phone. Written quotes can be emailed the same day.

FOR FURTHER INQUIRY

(800) 343-1901